Booking Conditions

Our booking conditions are concerned with our role as your travel agent acting on your behalf in booking inclusive holidays or other travel arrangements. You must also read and acknowledge the booking conditions of the tour operator with whom you have booked. We will send you a copy of their booking form, which we ask you to sign and return, which formalises your contract with the operator and indicates your acceptance of their booking conditions.

Snow-Line is a division of the Leisure Estates International group, (Company Registration Number 2314003, 1 The Point, Rockingham Road, Market Harborough, Leicestershire, LE16 7QU

Our Insurance is sold in accordance with the Association of British Insurers General Business Code of Practice, full details of which will be sent to you with a copy of your insurance certificate. Please read them carefully. A copy of these may be obtained prior to purchase if required. the policy does not cover you for any serious medical condition which existed prior to it's issue. If in doubt you may obtain a Health Questionnaire from our Insurers.

It is not compulsory to take our Travel Insurance but we are required to ensure you have alternative cover and we will ask you to complete an indemnity form confirming this.

Many tour operators make an additional charge for taking your skis or snow board on the plane. We will advise you of this at the time of booking.

If you choose to pay your balance by credit card we make a charge of 1.85%. This is not charged on deposit payments. We can accept balance payments by cheque or debit card to avoid any charges. In most instances we do not charge a Booking Fee however we reserve the right to do so in certain circumstances e.g. special promotions.

Our own price information and booking conditions meet and abide by the Codes of Practice of the International Air Transport Association (IATA) and the Codes of Conduct of the Association of British Travel Agents (ABTA). We also conform to the Which Web Trader Code of Practice.

Snow-Line is a fully bonded retail member of ABTA (Membership Number C040X) and IATA (Membership Number 91259626) and in booking you inclusive holidays and charter flights act as retail agents of ATOL holders

The tour operators confirmation invoice, your travel documents and airline tickets will be issued by Snow-Line on behalf of these principals.

Where Star Ratings are mentioned these are not official tourist board ratings but rather the classification given by the tour operator.

Some flights described as direct may include a technical stop en route but not a change of aircraft. Some of the US & Canadian flights advertised may involve a change of aircraft.

The holidays listed as available and the prices shown were correct at the date that they were received from the tour operators who provide us with the information but cannot be guaranteed until you have checked with us first.

Prices for holiday packages and flights are in sterling for return trips, per person. Half board and catered deals are normally based on two people sharing, however this does sometimes vary. Any under occupancy supplements will be advised at time of booking. Self catering prices are based on maximum occupancy of the apartment. Supplements for fewer adults sharing may apply, and can vary depending on the time of year. Most package prices include resort transfers but some late deals may not. We will advise at time of booking if the price includes transfers.

Most prices do include the UK Government Air Passenger Duty tax of £10 per person to EU countries and £20 to non-EU countries. If not, we'll tell you before you confirm your booking.

Unless you are specifically advised, prices do not include insurance, ski passes or equipment hire.

Most package prices do include the £7 air security fee which was introduced by airlines following September 11th but where this is not the case we will advise you at the time of booking.

Certain tour operators charge a TOD (ticket on departure) fee of around £10 for bookings close to departure dates. Tickets will then be collected from the airport.

Although we are not able to display either the tour operator's names in the Holiday Finder lists, or the names of specific accommodation we can supply this information and more when you contact our Reservations Centre.

As we act as agents for the ski tour operators we will send you a copy of their booking form which we ask you to sign and return (a pre-paid envelope is supplied).

Once you have made your booking with us we will send you an immediate written acknowledgement which will be followed by the tour operators confirmation invoice as soon as we receive it.

It is your own responsibility to ensure that you have a valid passport or the relevant Visa required to travel.